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Responsible Gambling

Kaboombet Casino > Responsible Gambling
Last updated: 25/04/2026
Relevance verified: 30/05/2026

Gambling Is Entertainment. Keep It That Way.

At Kaboombet Casino, we want every player to enjoy what the platform has to offer without gambling taking over other parts of their life. The games here are built to be fun, and for the vast majority of people, that is exactly what they remain. But gambling carries real risks, and some players will find those risks harder to manage than others. This page lays out what we do, what New Zealand law requires, and where you can get help if you need it.

Gambling in New Zealand is governed by the Gambling Act 2003. Under that act, Kaboombet operates as an offshore platform accessible to New Zealand residents. Players are legally permitted to use licensed offshore casinos. You, as a player, are not breaking any law by playing here. What that also means is that your rights as a consumer sit within the Curacao regulatory framework rather than with a New Zealand government body. Understanding that distinction matters.

Kaboombet Casino holds a licence issued under casino licence number DIA-NZ-GL-452891-23. We take that obligation seriously, and responsible gambling is a central part of how we operate.

Who Can Play at Kaboombet Casino

You must be 18 years of age or older to hold an account and to play at Kaboombet Casino. This applies regardless of the type of game or the amount being wagered. There are no exceptions to this rule.

New Zealand law treats 18 as the legal threshold for gambling participation, in line with the Gambling Act 2003. Kaboombet applies the same standard. If we have reason to suspect that an account holder is under 18, the account will be suspended pending verification. Any winnings accumulated on an underage account will not be paid out.

If you are aware of someone under 18 attempting to use the platform, contact our support team at support@kaboombet-casino-nz.com or call us on +64 3 470 0319.

Understanding Problem Gambling

Problem gambling is not a character flaw. It develops gradually and is often not obvious to the person experiencing it. Recognising the signs in yourself is harder than recognising them from the outside, which is why awareness matters.

Common Signs of Problem Gambling

  • Spending more money on gambling than you can afford to lose
  • Chasing losses by continuing to play after a losing session in order to win money back
  • Lying to friends, family, or an employer about how much time or money you spend on gambling
  • Borrowing money, selling assets, or missing bill payments in order to fund gambling
  • Feeling restless, irritable, or anxious when you are not gambling
  • Using gambling as a way to escape stress, anxiety, grief, or other emotional difficulties
  • Gambling interfering with work, study, or family responsibilities
  • Repeatedly trying to cut back on gambling and finding it difficult to do so
  • Thinking about gambling frequently when you are not playing

If several of these descriptions apply to you right now, that is worth taking seriously. This is not a judgment. It is information that can help you make a decision.

The Difference Between Recreational Gambling and Problem Gambling

Recreational gamblers set a budget before they play and treat any winnings as a bonus rather than an income. They can walk away when the budget runs out without chasing the loss, and gambling does not take precedence over other parts of their life. For most people who play at Kaboombet, that is a reasonable description of how they use the platform.

Problem gambling changes that equation. The gambling starts to feel necessary rather than optional. Wins feel like relief rather than enjoyment. Losses prompt further play rather than stopping. If that pattern sounds familiar, the tools and resources described below are a good starting point.

Responsible Gambling Tools at Kaboombet Casino

We provide a set of player-controlled tools that let you set limits on your own account. These are available through your account settings at any time, without needing to contact support. Setting them up before you start playing, rather than after a difficult session, is the approach that tends to work best.

Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a deposit limit is in place, it cannot be increased immediately. Any request to raise a deposit limit is subject to a cooling-off period before it takes effect. Decreases to your deposit limit apply immediately. This asymmetry is intentional: it prevents limit increases from being made impulsively.

Loss Limits

A loss limit caps the total amount you can lose within a set time period. When that limit is reached, your ability to place further bets is blocked until the period resets. This is one of the more practical tools for players who want to keep sessions within a specific financial boundary regardless of how a session is going.

Session Time Limits

A session time limit closes your session after a defined period, irrespective of your current balance or game status. This is useful for players who find it difficult to keep track of time while playing, which is common and not unusual. Casinos are designed to be absorbing. A time limit removes the decision from a moment when making it clearly is harder.

Reality Checks

Reality check notifications alert you at regular intervals during a session to remind you how long you have been playing. You choose the interval. These prompts do not force you to stop but create a regular moment of awareness that can interrupt automatic play patterns.

Cooling-Off Period

A cooling-off period temporarily restricts your ability to gamble for a period you choose. Your account remains open, but you cannot place bets during this time. If you feel you need a short break but are not ready for full self-exclusion, a cooling-off period is the appropriate step.

Self-Exclusion

Self-exclusion closes your account entirely for a defined period. During self-exclusion, you cannot place bets, and any attempt to open a new account will be declined. Self-exclusion periods cannot be shortened once set. Extensions are available at the end of the period if you decide you need more time.

To activate self-exclusion or if you are experiencing difficulties accessing any of these tools, contact our support team directly:

New Zealand Gambling Support Organisations

Kaboombet’s internal tools are a starting point, not the whole picture. If gambling is causing real harm to your finances, relationships, or mental health, speaking to someone trained in this area makes a genuine difference. New Zealand has several free, confidential services available to anyone who needs them.

Problem Gambling Foundation of New Zealand

The Problem Gambling Foundation provides free counselling and support for people affected by gambling harm, including family members of problem gamblers. Their helpline operates around the clock.

Gambling Help Online

Gambling Help Online provides phone, chat, and self-assessment services for New Zealanders affected by gambling. If you prefer not to speak on the phone, their online chat option is a practical alternative.

Gambling Therapy

Gambling Therapy is an international service that provides online support and self-help resources for people experiencing gambling problems. It is accessible in New Zealand and available in multiple languages.

GambleAware

GambleAware offers educational resources, self-assessment tools, and referral pathways for those looking to understand or address gambling-related harm.

Lifeline Aotearoa

If gambling harm is contributing to a mental health crisis, Lifeline Aotearoa provides 24/7 crisis support for New Zealanders.

Protecting Younger People

Kaboombet Casino is strictly an 18-plus platform. If your household includes younger people who have access to the same device you use for gambling, consider taking practical steps to prevent accidental access.

  • Log out of your Kaboombet account after every session rather than leaving it open in a browser
  • Use a private browsing window or a separate browser profile for gambling activity
  • Enable parental controls on shared devices through your device settings or your internet provider
  • Do not save your login password in a shared browser or a device that younger people use regularly
  • Consider software filtering tools such as Net Nanny or Gamban if you want a technical barrier on a household device

How Kaboombet Approaches Responsible Gambling

Beyond the player-facing tools, Kaboombet’s team is trained to identify patterns that may indicate a player is experiencing difficulties. If our team notices indicators such as unusual session duration, rapid loss chasing, or communication suggesting distress, we may reach out directly. This is not surveillance. It is a commitment to operating responsibly rather than simply processing transactions.

We do not market to players who have set active deposit limits, cooling-off periods, or self-exclusion. Promotional communications are paused for accounts that have activated any responsible gambling restriction. This applies to email, on-site notifications, and any other channel through which we communicate offers.

Bonuses at Kaboombet are intended to extend entertainment value. They are not presented as a way to make money, and we do not design promotions around encouraging players to chase losses.

A Note on Gambling and Finances

Gambling should only ever be funded from disposable income, meaning money left over after rent or mortgage, household bills, food, transport, savings commitments, and any debt repayments have been covered. If you are using credit, borrowing from others, or dipping into essential funds to finance gambling sessions, that is a serious warning sign regardless of whether you feel your gambling is under control.

New Zealand banks, including most of the major ones, allow you to set spending restrictions on your debit card by category. If you want to build a financial boundary between your bank account and gambling spending, contact your bank directly about their transaction blocking options. Most offer this through their mobile app or customer service line.

Reaching Us About Responsible Gambling

If you want to discuss any of the tools listed on this page, request a limit adjustment, or raise a concern about your account, our support team is available around the clock.

For anything related to self-exclusion specifically, email is the recommended channel as it creates a written record that can be referred back to if needed.

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