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Privacy Policy

Kaboombet Casino > Privacy Policy
Last updated: 25/04/2026
Relevance verified: 30/05/2026

Introduction

Kaboombet Casino takes the privacy of its players seriously. This Privacy Policy explains how Kaboombet Casino, operated by Windward Circle BV, collects, uses, stores, and protects personal information provided by players and visitors who access our website at https://kaboombet-casino-nz.com/.

This policy has been prepared with New Zealand users in mind and reflects our obligations under the Privacy Act 2020 (NZ), the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act), and the Gambling Act 2003. Where those obligations intersect with our international licensing under the Curacao Gaming Authority (licence number DIA-NZ-GL-452891-23), both sets of requirements apply to how we handle your information.

By creating an account or continuing to use our platform, you acknowledge that you have read this policy and understand how your personal information will be handled. If you do not agree with any part of this policy, you should not use the Kaboombet Casino platform.

Who We Are

Kaboombet Casino is operated by Windward Circle BV. Our New Zealand contact details are:

For all privacy-related enquiries, including requests to access or correct your personal information, please contact us using the details above.

What Personal Information We Collect

The personal information we collect depends on how you interact with Kaboombet Casino. We collect information that is necessary to provide our services, comply with legal obligations, and keep the platform secure.

Information You Provide Directly

  • Full legal name
  • Date of birth
  • Residential address
  • Email address
  • Phone number
  • Username and account password (stored in encrypted form)
  • Payment information, including card details and e-wallet identifiers
  • Identity documents submitted for account verification (such as a passport, driver licence, or government-issued photo ID)
  • Proof of address documents (such as a utility bill or bank statement)
  • Source of funds documentation, where required by AML/CFT obligations
  • Communications sent to our support team, including chat transcripts and email correspondence

Information We Collect Automatically

  • IP address and approximate geographic location derived from it
  • Device type, operating system, and browser version
  • Session data, including login and logout times
  • Pages visited on our website and the sequence in which you visited them
  • Gameplay data, including game titles played, bet amounts, win and loss history, and session duration
  • Deposit and withdrawal transaction records
  • Bonus activity and promotion usage history
  • Cookie and tracking data (see our Cookie Policy for further detail)

Information From Third Parties

In certain circumstances we may receive personal information about you from third-party sources. These include:

  • Identity verification services used to confirm that documents you submit are genuine
  • Payment processors and financial institutions, in connection with transaction verification
  • Fraud prevention and risk assessment services
  • Regulatory databases consulted as part of our AML/CFT due diligence obligations
  • Responsible gambling support organisations, where you have provided consent to share information

Why We Collect Personal Information

Kaboombet Casino collects personal information only for purposes that are directly connected to the operation of our platform and our compliance obligations. We do not collect information beyond what is reasonably necessary for those purposes.

Account Registration and Management

Creating and maintaining your player account requires us to verify your identity, confirm that you meet the minimum age requirement of 18 years, and ensure that account details are accurate. We cannot operate an account on your behalf without this information.

Legal and Regulatory Compliance

As an operator licensed under the Curacao Gaming Authority and serving players in New Zealand, we are subject to a range of legal obligations that require us to collect and retain personal information. These include:

  • Age verification to confirm that no person under 18 years of age is permitted to gamble on our platform, consistent with the Gambling Act 2003
  • Know Your Customer (KYC) verification, as required under the AML/CFT Act 2009, to confirm the identity of account holders before processing withdrawals
  • Transaction monitoring and source of funds checks, required under AML/CFT obligations for accounts meeting certain thresholds
  • Reporting obligations to relevant authorities where required by law
  • Record-keeping obligations for a minimum period prescribed by applicable legislation

Payment Processing

Processing deposits, withdrawals, and refunds requires us to collect and retain payment information. We work with third-party payment processors who handle card and e-wallet transactions, and we share the minimum necessary information with those processors to complete transactions.

Responsible Gambling

We use gameplay data and account history to support responsible gambling tools available to players, including deposit limits, loss limits, session time controls, and self-exclusion. Where a player requests self-exclusion, we retain the information necessary to enforce that restriction and prevent the creation of duplicate accounts.

Platform Security and Fraud Prevention

Technical data including IP addresses, device fingerprints, and session logs are used to detect unusual activity, prevent unauthorised access to accounts, and identify potential fraud or bonus abuse. These protections operate in the background and do not require any action from players under normal circumstances.

Customer Support

When you contact our support team, we retain records of that communication so that queries can be tracked, escalated if necessary, and resolved efficiently. This also provides an accurate record if the same issue arises again in the future.

Marketing and Promotional Communications

Where you have given consent, we may use your email address or contact details to send promotional offers, bonus notifications, and updates relevant to your activity on the platform. You can withdraw this consent at any time through your account settings or by contacting support. Withdrawing consent for marketing communications does not affect the operation of your account.

Legal Basis for Processing Personal Information

Under the Privacy Act 2020, personal information must be collected for a lawful purpose connected to the functions of the organisation collecting it. Our lawful purposes for collecting and processing your personal information are:

  • Contract performance: Processing necessary to fulfil our obligations as your online casino operator, including managing your account, processing transactions, and delivering our gaming services
  • Legal obligation: Processing required to comply with the AML/CFT Act 2009, the Gambling Act 2003, tax obligations, and any other applicable New Zealand or international legislation
  • Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gambling monitoring, and improving the quality of our services, where those interests are not overridden by your privacy rights
  • Consent: Processing for marketing communications and certain cookie categories, where you have provided explicit consent

How We Store and Protect Your Personal Information

Kaboombet Casino stores personal information on secure servers. We apply technical and organisational measures appropriate to the sensitivity of the information held. These measures include:

  • SSL (Secure Socket Layer) encryption across all data transmissions between your browser and our servers
  • Encrypted storage for sensitive data including passwords, payment details, and identity documents
  • Access controls that restrict who within our organisation can view personal information, limited to staff whose role requires it
  • Regular security assessments and penetration testing of our platform infrastructure
  • Contractual security requirements imposed on third-party service providers who process data on our behalf

No data transmission over the internet or storage system can be guaranteed to be completely secure. However, we take our security obligations seriously and review and update our protective measures on an ongoing basis.

Sharing Personal Information With Third Parties

Kaboombet Casino does not sell personal information to third parties. We share personal information only in the following circumstances:

Service Providers

We share personal information with third parties who provide services necessary to operate the platform. These include payment processors, identity verification providers, fraud detection services, customer support software providers, and IT infrastructure services. All service providers are required by contract to handle personal information only as instructed by us and to maintain appropriate security standards.

Game Software Providers

Game providers including Play’n Go, Evolution, Playtech Live, PG Soft, BGaming, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, VoltEnt, and others may receive limited technical data necessary to deliver their games within our platform. This typically does not include personally identifying information beyond what is technically required for game session management.

Legal and Regulatory Disclosure

We may disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by law, a court order, or regulatory direction. This includes disclosures required under the AML/CFT Act 2009 and any reporting obligations under the Gambling Act 2003 or the Financial Intelligence Unit (FIU) requirements administered by the New Zealand Police.

Business Transfers

In the event that Kaboombet Casino or Windward Circle BV undergoes a change of ownership, merger, or sale of assets, personal information held by us may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy protections that apply to their information under the new structure.

With Your Consent

In circumstances not covered above, we will only share your personal information with third parties where you have given explicit consent for us to do so.

International Transfer of Personal Information

Kaboombet Casino is operated by Windward Circle BV, which means your personal information may be stored or processed in countries other than New Zealand. This occurs in connection with our server infrastructure, payment processing systems, and certain third-party service providers who operate internationally.

The Privacy Act 2020 places obligations on organisations transferring personal information outside New Zealand. Where personal information is transferred offshore, we take reasonable steps to ensure that the receiving party is subject to privacy protections comparable to those required under New Zealand law. Where the destination country does not have equivalent legal protections in place, we implement contractual safeguards with the receiving party to require them to handle your information to an appropriate standard.

By using our platform, you acknowledge that your personal information may be transferred to and processed in countries outside New Zealand, including within the European Union and other jurisdictions where our service providers maintain infrastructure.

How Long We Retain Personal Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as general guidance:

  • Account information: Retained for the duration of your active account, and for a minimum of seven years following account closure, as required by AML/CFT record-keeping obligations
  • Transaction records: Retained for a minimum of seven years in accordance with the AML/CFT Act 2009 and applicable tax record-keeping requirements
  • Identity verification documents: Retained for a minimum of five years following the end of the business relationship, or longer where required by law
  • Support communications: Retained for a minimum of three years from the date of the communication, or longer where the matter remains unresolved or subject to a dispute
  • Self-exclusion records: Retained indefinitely to enforce ongoing exclusion restrictions and prevent re-registration
  • Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of that consent

Once the applicable retention period has expired, personal information is securely deleted or anonymised so that it can no longer be linked to any individual.

Your Rights Under the Privacy Act 2020

The Privacy Act 2020 gives New Zealand residents specific rights regarding their personal information. Kaboombet Casino respects and supports the exercise of those rights.

Right of Access

You have the right to request access to the personal information we hold about you. We will respond to access requests within 20 working days, as required by the Privacy Act 2020. Where the volume or complexity of the information makes it impractical to respond within that period, we will notify you of a reasonable extended timeframe.

Right to Correction

If personal information we hold about you is incorrect, incomplete, or misleading, you have the right to ask us to correct it. We will action correction requests promptly. Where we disagree that a correction is warranted, we will advise you of that position and of your right to attach a statement of correction to the record.

Right to Complain

If you believe we have breached our obligations under the Privacy Act 2020, you have the right to complain to the Office of the Privacy Commissioner (OPC). Before doing so, we encourage you to raise the concern with us directly so that we have the opportunity to address it. Complaints to the OPC can be submitted at www.privacy.org.nz.

Right to Withdraw Marketing Consent

Where we are sending you promotional communications on the basis of your consent, you may withdraw that consent at any time. Withdrawal can be done through your account settings, by clicking the unsubscribe link in any marketing email, or by contacting our support team directly.

How to Exercise Your Rights

To make an access request, correction request, or any other privacy-related enquiry, please contact us at:

We may need to verify your identity before processing a request to ensure that personal information is not disclosed to an unauthorised person. We will advise you if identity verification is required when you submit your request.

Cookies and Tracking Technologies

Kaboombet Casino uses cookies and similar tracking technologies on our website. A cookie is a small file stored on your device that allows our website to recognise your browser across sessions and store certain preferences or session information.

Types of Cookies We Use

  • Essential cookies: Required for the basic operation of the website, including maintaining your login session and enabling secure transactions. These cannot be disabled without affecting core functionality.
  • Analytics cookies: Used to understand how visitors interact with the website, which pages are visited most frequently, and where technical issues may occur. This data is aggregated and does not identify individual users.
  • Functional cookies: Store your preferences, such as language settings or display options, so that you do not need to set them each time you visit.
  • Marketing cookies: Used to deliver promotional content relevant to your interests, both on our platform and on third-party websites. These cookies require your consent before they are set.

You can manage your cookie preferences through your browser settings at any time. Blocking certain categories of cookies may affect the functionality of the website. Full detail on the cookies we use, including the names, providers, and expiry periods of individual cookies, is set out in our Cookie Policy.

Age Verification and Protection of Minors

Kaboombet Casino is strictly for players aged 18 years and over. We take the protection of minors seriously and maintain age verification processes at the point of registration and in connection with our ongoing KYC obligations.

We do not knowingly collect personal information from persons under the age of 18. If we become aware that an account has been registered by a person under 18, that account will be immediately suspended and any funds held will be dealt with in accordance with our terms and applicable regulatory requirements.

If you are a parent or guardian and believe that a minor has created an account on our platform, please contact us immediately at support@kaboombet-casino-nz.com so that we can take appropriate action.

We also strongly recommend that households with minors present make use of parental control software to restrict access to gambling websites. Services such as GamBlock and similar tools can be configured to block access to online gambling platforms across shared devices.

AML/CFT Compliance and Identity Verification

Kaboombet Casino operates in compliance with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009. This legislation requires us to collect and verify identity information for all account holders and to carry out enhanced due diligence where certain transaction patterns or risk factors are present.

As part of our AML/CFT programme, we may:

  • Require you to provide certified identification documents and proof of address before processing withdrawals
  • Request documentation confirming the source of funds deposited into your account where deposits reach applicable thresholds
  • Conduct ongoing monitoring of your account activity and transaction history
  • Refer suspicious transaction reports to the New Zealand Financial Intelligence Unit (FIU) where required by law
  • Suspend or restrict account activity pending completion of required verification checks

Information collected for AML/CFT purposes is retained for a minimum of five years following the end of the business relationship, and may be retained for longer where required by a regulatory direction or legal proceeding.

We understand that requests for additional documentation can feel intrusive. However, these obligations are a legal requirement and are applied consistently across our player base regardless of individual account history. Refusal to provide required verification documentation will result in the inability to process withdrawals until documentation is supplied.

Responsible Gambling and Personal Information

The responsible gambling tools available at Kaboombet Casino rely on personal information to function effectively. When you set deposit limits, activate a cooling-off period, or request self-exclusion, we record and enforce those settings using your account data and gameplay history.

Where a player requests self-exclusion, we use the personal information held to:

  • Prevent access to the account for the duration of the exclusion period
  • Identify and close any duplicate accounts created in an attempt to circumvent the exclusion
  • Suppress marketing communications for the duration of the exclusion and, where requested, permanently

We do not share self-exclusion information with other gambling operators as a matter of routine, as there is currently no mandatory cross-operator self-exclusion scheme in New Zealand. However, where a player requests that we notify another operator of their self-exclusion, we can facilitate that on a case-by-case basis.

Players experiencing difficulty with gambling can access support through the following New Zealand services:

  • Problem Gambling Foundation of New Zealand: 0800 664 262
  • Free text support: 8006 (available around the clock)
  • Gambling Help Online: www.gamblinghelpnz.org.nz

Data Breaches

In the event that a data breach occurs that is likely to cause serious harm to affected individuals, Kaboombet Casino will notify the affected individuals and the Office of the Privacy Commissioner as required under the Privacy Act 2020.

Our notification will include:

  • A description of the nature of the breach
  • The categories of personal information involved
  • The steps we have taken or are taking to address the breach
  • Recommendations for what affected individuals can do to protect themselves

We maintain an internal data breach response plan and conduct periodic reviews to ensure our processes remain aligned with our notification obligations. Where a breach does not meet the threshold for mandatory notification, we will still take immediate steps to contain the incident and prevent further unauthorised access.

Links to Third-Party Websites

Our website may contain links to external websites, including those of game providers, payment processors, and support organisations. This Privacy Policy applies only to kaboombet-casino-nz.com and does not extend to any third-party websites you access through links on our platform.

We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of any external website before providing personal information to it.

Changes to This Privacy Policy

Kaboombet Casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, applicable legislation, or regulatory requirements. Material changes to the policy will be communicated to active account holders via email or through a prominent notice on the website prior to the changes taking effect.

Continued use of the platform following any update to this Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the updated policy, you should cease using the platform and contact us to arrange the closure of your account.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please get in touch with us through any of the following channels:

If your concern is not resolved to your satisfaction after contacting us, you have the right to raise the matter with the Office of the Privacy Commissioner of New Zealand at www.privacy.org.nz or by calling 0800 803 909.

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