Operator Details and Corporate Registration
The online gaming platform accessible at kaboombet-casino-nz.com is owned and operated by Windward Circle B.V., a private limited liability company incorporated under the laws of Curaçao. The company is registered in the Curaçao Chamber of Commerce and Industry under company registration number 150466, with its registered office located in Willemstad, Curaçao, Kingdom of the Netherlands.
Windward Circle B.V. operates the Kaboombet brand and is solely responsible for all commercial activities conducted through the platform, including account registration, fund management, bonus administration, game access, payment processing, and customer support services directed at players in New Zealand and other authorised territories.
Licence Information
Issuing Authority
Kaboombet operates under a valid online gaming licence issued by the Curaçao Gaming Authority (CGA), the governmental body responsible for regulating online gambling activities conducted in or from Curaçao pursuant to the National Ordinance on Games of Chance (Landsverordening op de kansspelen, P.B. 2024, no. 157) (LOK).
Licence Details
- Licence number: OGL/2024/1135/0484
- Licence type: Online Gaming Licence, Business-to-Consumer (B2C)
- Licensee: Windward Circle B.V.
- Company registration number: 150466
- Jurisdiction of incorporation: Curaçao, Kingdom of the Netherlands
- Regulating authority: Curaçao Gaming Authority (CGA)
The CGA operates as a government entity and is vested with full authority to issue, monitor, suspend, and revoke online gaming licences in accordance with the applicable national ordinance. The Authority oversees compliance with anti-money laundering obligations, player protection standards, technical integrity requirements, and responsible gambling obligations imposed upon licence holders.
Players may verify the current validity of the Kaboombet licence by consulting the official Online Gaming Licence Registry published by the Curaçao Gaming Authority at www.cga.cw.
Territory of Service and Eligibility Requirements
Authorised Territories
Kaboombet provides its online gaming services to eligible players in New Zealand and such other territories as are not expressly excluded under the operator’s internal compliance framework or applicable law. The operator reserves the right to restrict access to residents of jurisdictions where online gambling is prohibited by local legislation or where service provision would cause the operator to be in breach of regulatory obligations.
New Zealand does not currently hold a domestic licensing regime for offshore online casino operators under the Gambling Act 2003 (NZ). Kaboombet operates in New Zealand under its Curaçao Gaming Authority licence and acknowledges the legal framework applicable to New Zealand players, including the Gambling Act 2003, the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act), and the Privacy Act 2020.
Minimum Age Requirement
Kaboombet strictly enforces a minimum age requirement of 18 years of age for all players. No person under the age of 18 may register an account, access real-money gaming services, or participate in any promotional activity offered through the platform. This requirement applies without exception, irrespective of the age of majority in the player’s country of residence.
To enforce this requirement, Kaboombet implements the following measures:
- Age declaration at the point of registration
- Identity verification procedures applied during the KYC process
- Account suspension pending verification where age cannot be confirmed
- Permanent closure of accounts where age misrepresentation is identified
- Forfeiture of any funds or winnings associated with an underage account
Anti-Money Laundering and Know Your Customer Policy
Regulatory Framework
Windward Circle B.V. maintains a comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) compliance programme in accordance with the requirements imposed by the Curaçao Gaming Authority and consistent with international standards, including the Financial Action Task Force (FATF) Recommendations.
Know Your Customer (KYC) Procedures
The operator applies risk-based customer due diligence measures at account opening and on an ongoing basis throughout the customer relationship. The following information and documentation may be required from players at specified thresholds or upon request by the compliance team:
- Proof of identity: a government-issued photographic document such as a passport, national identity card, or driver licence
- Proof of address: a recent utility bill, bank statement, or official correspondence confirming residential address, dated within three months
- Source of funds: documentation establishing the legitimate origin of funds deposited into the gaming account, which may include payslips, bank statements, or financial records
- Source of wealth: documentation in support of the player’s overall financial position where enhanced due diligence is required
- Payment method verification: confirmation of ownership of the payment instrument used for transactions
Kaboombet reserves the right to suspend withdrawals and restrict account activity pending completion of the KYC verification process. Accounts that fail to satisfy verification requirements within a reasonable timeframe may be closed in accordance with the operator’s terms and conditions.
Transaction Monitoring
Kaboombet operates automated and manual transaction monitoring systems to identify patterns of activity that may be indicative of money laundering, terrorist financing, fraud, or other unlawful conduct. Where suspicious activity is identified, the operator is obligated to file a suspicious transaction report with the relevant financial intelligence authority and may be required to suspend or terminate the relevant account without prior notice to the account holder.
Kaboombet does not tip off customers regarding the existence of any report made or investigation undertaken in respect of their account.
Data Protection and Privacy
Legal Basis for Data Processing
Windward Circle B.V. collects and processes personal data in connection with the provision of its gaming services. All personal data is processed in accordance with applicable data protection legislation, including the obligations imposed by the Curaçao Gaming Authority’s licensing conditions and consistent with the principles established under internationally recognised data protection frameworks.
New Zealand players are additionally protected by the Privacy Act 2020 (NZ), which establishes information privacy principles governing the collection, use, storage, and disclosure of personal information.
Data Security Measures
The operator implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
- 256-bit Secure Sockets Layer (SSL) encryption applied to all data transmission between the player’s device and the operator’s servers
- Firewalls and intrusion detection systems
- Restricted internal access to personal data on a need-to-know basis
- Regular review and testing of security infrastructure
- Secure storage of payment card details in compliance with Payment Card Industry Data Security Standards (PCI DSS) where applicable
Data Retention and Third-Party Disclosure
Personal data is retained for the period necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory retention obligations. Where required by law or regulatory authority, personal data may be disclosed to competent governmental bodies, law enforcement agencies, or regulators. Kaboombet does not sell personal data to third parties for commercial marketing purposes.
Full details of how personal data is collected, used, stored, and shared are set out in Kaboombet’s Privacy Policy, which is available on the platform and forms part of the contractual framework governing the player relationship.
Responsible Gambling
Commitment to Player Protection
Kaboombet recognises that gambling carries inherent risks and that a minority of players may develop harmful gambling behaviours. The operator is committed to promoting responsible gambling and to providing players with the tools and information necessary to maintain control over their gambling activity.
These commitments are not merely aspirational. They are embedded in the operator’s licence conditions and form part of its ongoing regulatory obligations to the Curaçao Gaming Authority.
Player Protection Tools
The following responsible gambling tools are available to all registered players through the account management interface or via the customer support team:
- Deposit limits: players may set daily, weekly, or monthly maximum deposit thresholds to restrict the total amount deposited within a defined period
- Loss limits: players may set limits on the maximum net loss they are prepared to sustain within a defined period
- Session time limits: players may restrict the duration of individual gaming sessions
- Reality checks: periodic on-screen notifications reminding players of the time elapsed during a gaming session
- Cooling-off periods: players may impose a temporary suspension of their account for a defined period
- Self-exclusion: players may request permanent or long-term exclusion from the platform, during which the account will be closed and no new account may be registered
All limit reductions and self-exclusion requests take effect immediately. Requests to increase existing limits or to end a cooling-off period early are subject to a mandatory review period in accordance with responsible gambling best practice.
Support Organisations
Players in New Zealand who are concerned about their own gambling or the gambling of someone they know are encouraged to contact the following independent support services:
- Problem Gambling Foundation of New Zealand: www.pgf.nz
- Gambling Helpline (New Zealand): 0800 654 655 (available 24 hours a day, 7 days a week)
- Gambler’s Anonymous New Zealand: www.gamblersanonymous.org.nz
Kaboombet provides links to these organisations within the responsible gambling section of the platform and through its customer support channels. Use of these services is entirely voluntary and confidential.
Dispute Resolution
Internal Complaints Procedure
Kaboombet maintains a formal internal complaints procedure for the resolution of disputes arising between the operator and its players. Players who wish to submit a complaint are required to do so in writing through one of the following channels:
- The live chat function available on the platform
- The customer support email address published in the Contact Us section of the website
Upon receipt of a complaint, the operator will acknowledge receipt within a reasonable timeframe and endeavour to provide a substantive response within 14 days. Complex matters may require additional time, in which case the operator will notify the player of the anticipated resolution period and provide interim updates as appropriate.
External Dispute Resolution
Where a player is not satisfied with the outcome of the internal complaints procedure, the matter may be escalated to an appropriate external dispute resolution body. Players may contact the Curaçao Gaming Authority directly in respect of unresolved complaints relating to a licensed operator:
- Curaçao Gaming Authority: www.cga.cw
Players are encouraged to exhaust the internal complaints procedure before escalating a dispute to an external body. The operator will cooperate fully with any investigation or mediation process conducted by the Curaçao Gaming Authority.
Governing Law
The contractual relationship between Kaboombet and its players is governed by the laws of Curaçao. Any dispute that cannot be resolved through the complaint and dispute resolution procedures described above shall be subject to the jurisdiction of the competent courts of Curaçao, subject to any mandatory consumer protection provisions applicable in the player’s country of residence that cannot be excluded by agreement of the parties.
Regulatory Compliance Statement
Kaboombet conducts its operations in material compliance with the conditions of its Curaçao Gaming Authority licence and the applicable provisions of the LOK. The operator maintains internal policies and procedures covering AML/CTF obligations, KYC requirements, responsible gambling, data protection, fair gaming, player fund protection, and complaint handling.
Kaboombet does not represent that its services comply with the gambling laws of every jurisdiction in which its services may be accessed. Players are solely responsible for determining whether their access to and use of the platform is lawful in their jurisdiction of residence. Kaboombet recommends that players seek independent legal advice if they are uncertain as to the lawfulness of online gambling in their jurisdiction.
This page is subject to update from time to time to reflect changes in the operator’s licensing status, regulatory obligations, or applicable law. The date of last revision is displayed at the foot of this page. Players are encouraged to review this page periodically to ensure they have access to current information.